Privacy Policy
Kate Spain LLC ("we," "us," or "our") operates kdspain.com and its associated brands, including Floriori™, Law of the Paw™, and eye heart hand®. This Privacy Policy describes how we collect, use, and protect information about visitors and customers of our websites and email communications.
By using our site or subscribing to our email list, you consent to the practices described in this policy.
Information We Collect
We collect information you provide directly to us, including when you:
• Place an order or register on our site
• Subscribe to our email newsletter
• Contact us with questions or feedback
• Participate in a contest, promotion, or survey
The types of information we may collect include your name, email address, mailing address, phone number, and payment information. Payment data is processed securely through our payment processors and is not stored on our servers.
We also collect certain information automatically when you visit our site, including your IP address, browser type, pages visited, and referring URLs, through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Send you order confirmations, shipping notifications, and customer service communications
• Send you our email newsletter and promotional communications (if you have opted in)
• Personalize your experience on our site
• Improve our website, products, and services
• Comply with legal obligations
We may also use your email address to create custom audiences or similar audiences on third-party advertising platforms, including Google Ads, for the purpose of serving you relevant content and products. This helps us reach people who may be interested in Kate's work across Search, Shopping, YouTube, and other Google properties.
3. Cookies
Our site uses cookies — small files stored on your device — to enhance your browsing experience, remember your preferences, and gather aggregate data about site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain site features.
We may use third-party analytics services (such as Google Analytics) that use cookies to help us understand how visitors use our site. These services collect information sent by your browser as part of a web page request, including cookies and your IP address.
4. How We Share Your Information
We do not sell, trade, or rent your personally identifiable information to third parties. We may share your information with trusted service providers who assist us in operating our website, fulfilling orders, sending emails, and running our business — so long as those parties agree to keep your information confidential.
We may also disclose your information when required by law, or to protect the rights, property, or safety of Kate Spain LLC, our customers, or others.
Non-personally identifiable visitor information may be shared with third parties for marketing, analytics, or other purposes.
5. Third-Party Advertising
We participate in Google's Customer Match program, which allows us to upload hashed email addresses to Google for the purpose of serving relevant ads to our subscribers and finding new customers with similar interests. Google hashes this data locally before it is transmitted, and we do not share plain-text email addresses with Google for this purpose.
We may also use remarketing features that allow us to show ads to people who have previously visited our site. These ads may appear on Google Search, YouTube, Gmail, and other platforms within the Google network.
You can opt out of personalized advertising by visiting Google's Ad Settings at adssettings.google.com.
6. Your Choices
You may opt out of receiving our marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly. Please note that transactional emails related to orders you have placed are not affected by marketing opt-outs.
You may request that we update, correct, or delete your personal information by contacting us at the address below. We will respond to reasonable requests within 30 days.
7. California Residents
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
• The right to know what personal information we collect, use, disclose, or sell
• The right to request deletion of your personal information
• The right to opt out of the sale of your personal information (we do not sell personal information)
• The right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at the address below. We will verify your identity before processing your request.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account, processing transactions, and complying with legal obligations. Email subscriber records are retained until you unsubscribe or request deletion.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our site uses SSL (Secure Socket Layer) encryption for all transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
11. Children’s Privacy
Our site is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
Kate Spain LLC
280 Grovers Ave
Bridgeport, CT 06605