Have a question? We've got answers! If you don't see what you're looking for, feel free to reach out — we're happy to help.

Shipping & Delivery

How long does shipping take?
It depends on the item! Orders for items shipped from our studio (like fabric and fabric bundles) placed by 3 PM ET, Monday through Saturday, ship the same day and typically arrive 2–5 business days later inside the U.S. For print-on-demand items (like apparel, drinkware, and home décor), production takes 2–5 business days, followed by 2–4 business days for standard U.S. shipping — about 4–9 business days from order to delivery.

Do you offer free shipping?
Yes! We offer free standard shipping on U.S. orders of $75 or more. The one exception: rugs ship free only within the contiguous 48 states. For rug orders to Alaska or Hawaii, we'll quote you the actual shipping cost first and charge it only if you approve.

Note: Orders including print-on-demand items and items shipped from our studio will arrive separately.

Will I get a tracking number?
Absolutely. Once your order ships, you'll receive an email with tracking information so you can follow along.

Can my order arrive in multiple packages?
Yes — if you ordered a mix of items, they may arrive in separate packages. Don't worry if one arrives before the other!

What about carrier delays?
Once your order leaves our hands, delivery timelines are in the carrier's control. We're not able to guarantee delivery dates, but we'll always provide tracking so you can stay informed.

Returns & Exchanges

What is your return policy?
We want you to love your order. If something isn't right, please reach out within 30 days of delivery and we'll make it right. Please visit our Refund Policy for full details.

Can I return a print-on-demand item?
Print-on-demand items (apparel, drinkware, phone cases, home décor) are made to order, so we're unable to accept returns for change of mind, sizing, or preference reasons. However, if your item arrives damaged, defective, misprinted, or incorrect, contact us within 30 days and we'll send a replacement or issue a refund — no need to send anything back.

Can I return a fabric or studio item?
Every studio order is checked and packed by hand, so we don't accept returns for change of mind. If we made a mistake or your item arrives damaged, contact us within 30 days of delivery and we'll make it right with a replacement or a full refund, at no cost to you.

Can I return a rug?
Yes. Unused rugs and rug pads in their original condition may be returned within 30 days of delivery, with approval first. Return shipping is the customer's responsibility, and refunds are less a 15% cleaning and restocking fee. See our Refund Policy for the steps.

Can I exchange an item?
We don't process direct exchanges. If you're unsure about a size or option before you order, reach out and we'll gladly help you choose.

Products & Fabric

What type of fabric do you sell?
We sell premium quilting cotton fabric featuring original kd spain designs. Fabric is sold by the yard and ships from our studio.

What is the fabric width?
Our quilting cotton is 44/45" wide, standard for quilting fabric.

Do you sell fabric bundles?
Yes! We offer curated fabric bundles — a great way to get coordinating prints in one order. Browse our Curated Bundles collection.

Are your apparel and home décor items print-on-demand?
Yes — items like t-shirts, sweatshirts, phone cases, and home décor are printed and fulfilled on demand. This means each item is made specifically for you after you order.

Do you offer wholesale or licensing?
For wholesale or licensing inquiries, please contact us directly.

Orders

Can I change or cancel my order?
We process orders quickly, so changes aren't always possible — but reach out as soon as possible and we'll do our best. Once an order has been sent to production or shipped, we're unable to make changes.

I made a mistake in my shipping address — what do I do?
Contact us immediately at our contact page with your order number and the correct address. We'll do our best to update it before shipment.

Do you ship internationally?
We ship to the United States, Canada, and Mexico. Shipping rates for Canada and Mexico are shown at checkout, free shipping applies to U.S. orders only, and any duties or taxes are the customer's responsibility. Rugs ship to U.S. addresses only.

Do you offer gift cards?
Yes! Digital gift cards are available in several denominations and are delivered by email.